Terms and Conditions , Exchange and Return Policy

Terms and Conditions of Use and Service

The sale and purchase of products available on the PIMAWEAR store are subject to the terms and conditions of use and service.

PIMAWEAR may choose to accept, reject, or cancel your order in some cases. For example, if the product you wish to purchase is unavailable, if the product is priced incorrectly, or if the order is fraudulent, PIMAWEAR will refund the amount paid for orders that are not accepted or that are canceled.

Email Notifications

By purchasing or sending an email to PIMAWEAR, you agree to receive any emails or notifications regarding your order.

Modifications and Changes

PIMAWEAR reserves the right to make any changes or modifications to its website and the policies and agreements associated with it, including the privacy policy, the terms and conditions of service, and the terms and conditions of exchange and return.

Exchange and Return Policy

    1. In case you wish to exchange or return an item, please contact us on our instagram page PIMA.SA

    1. The product must not be dirty, damaged, or perfumed, and the tag must not be removed from the piece. If the product arrives in any of the above conditions, it will be reshipped to the customer.

    1. The customer is responsible for the shipping costs of the return or exchange, plus a return and exchange service fee of 65 SAR.

    1. In case of a return, the refund will be processed within 7 business days of receiving the order and verifying its integrity.

    1. Seasonal items cannot be returned or exchanged. (Seasonal items include National Day, Foundation Day, and others.)

PIMAWEAR is not responsible for damage to the shipment during shipping. The customer should check the shipment before signing for it and refuse to receive it if it is damaged.

We strive for your comfort and wish you a happy shopping experience.